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"Acadian Ambulance Service, Inc. has enjoyed a long-standing business relationahip with Louisiana Recovery Services, Inc. In placing our business with them, we know our customers' accounts will be handled efficiently and professionally.
We have retained various collection agencies over the years, including 'national' collection agencies that specialize in ambulance collections, and they have not been able to out perform Louisiana Recovery Services, Inc.
We have retained their bad debt collection services for the past fourteen years and are impressed with the recovery of our accounts, as well as the professional manner with which they conduct their business."
~ Richard E. Zuschlag, CEO
Acadian Ambulance & Air Med Services
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"My name is Cathy Theriot and I am the Director of Patient Financial Services for Lady of the Sea General Hospital and Medical Clinics. I have been a client of LRS since MArch 2006.
My experience with LRS from the initial consultation, conversion, concurrent placements, payment reporting, and the interaction of my staff with the staff of Louisiana Recovery Services has been exceptional.
I am very pleased with the total recovery process of my accounts - their recovery rate super exceeds my expectations, since traditionally the recovery of a clinical account is very difficult. Their customer service is unmatched as compared to other collection vendors - the staff of LRS excels in the delivery of customer service. Their customer service department is always available to handle any concerns voiced by members of my staff, and I am especially satisfied with the communication I have with them - they listen and address my needs. They did not only want my business - they want to keep my business. Therefore, they provide the service and education in the complexes of health care collection.
I highly recommend Louisiana Recovery Services for your collection needs. Their professionalism and experience guarantees satisfaction."
~ Cathy Theriot
Direction of Patient Financial Services
Lady of the Sea General Hospital
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"We would like to recommend the collection services of Louisiana Recovery Services, Inc.
We have retained their "Bad Debt" collection services and are impressed with the recovery of our accounts, as well as the professional manner with which they conduct their business. We are getting better results at a lower cost than if we handled the process in-house. "
~ Tracie Young
Business Office Director
Eunice Community Medical Center
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"We would like to recommend the collection services of Louisiana Recovery Services, Inc.
We have retained LRS as our primary collection agency. We are impressed with the recovery of our accounts, as well as the professional manner with which they conduct their business. They work hard to make the process easy and seamless."
~ Cindy Bergeron
Business Office Director
Doctors' Hospital of Opelousas
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"Surgery Center, Inc. has been using the collection services of LRS since they opened their doors for business. We've always been more than satisfied with their professional methods of collection as well as their collection results, which is why we continue to use them.
I'm very happy to recommend the collection services of Louisiana Recovery."
~ Kim G. Porche'
Collections Supervisor
Surgery Center, Inc.
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"We would like to recommend the collection services of Louisian Recovery Services, Inc.
We have retained their "Early Out" and "Bad Debt" collection services and are impressed with the recovery of our accounts, as well as the professional manner with which they conduct their business. We are getting better results at a lower cost than if we handled the process in-house."
~ Collette D. Vaccarella
Business Office Manager
Franklin Foundation Hospital
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"I would like to take this opportunity to recommend LRS as a highly qualified collection agency. The Surgical Group has been using their services since their inception and prior to that when they were CBI of Lafayette. We have been a client since 1991 and can say that we are very pleased with their recovery of our accounts.
Their staff is reliable, friendly, professional and very easy to work with. They provide status reports, which keep us informed of the progress they are making regarding our accounts. They continually offer their services by discussing any problems we may be having with collections.
I feel confident that Louisiana Recovery Services will continue to provide us with high quality service, superior recovery, and timely remittance."
~ Alice Oliver
Billing and Collection Coordinator
The Surgical Group
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"Our company has been utilizing the services of LRS for the last three years, and highly recommends them to any business that is seriuos about their collection efforts.
We have used several other collection services in the past and none have compared to the collection results we have seen with LRS. We feel comfrotable in placing accounts with them due to their profesionalism and confidentiality that is so crucial in collecting on medical accounts.
We have had nothing but pleasant experiences with the staff and feel that they give special attention to our concerns and needs in every situation and look forward to continuing our business relationship with them for many years to come."
~ Keli Foret
Administrative Director
Lafayette Medical Filing
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"We recently had a few more accounts needing help from LRS. Everyong at Acadiana Internal Medicine was very pleased with the job that LRS is doing. The amount of work that LRS saves Acadiana Internal Medicine is amazing. Keep up the good work!"
~ Angie Romero
Assistant
Acadiana Internal Medicine
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"This letter is to recommend Louisian Recovery Services for your collection needs. We have retained their services for several years, and are very pleased with their recovery of our accounts. They keep us informed of current balances, statuses, and collection recoveries.
Louisiana Recovery Services conduct their business in a professional manner while giving us personalized service. I highly recommend their services."
~ Theresa Soileau
Insurance/Collection Manager
E. Paul Breaux, III, M.D.
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"We have been using Louisiana Recovery Services, Inc. for over three years, and regardless of age or the amount of an account, they have given us excellent recovery.
I would recommend them to any physician's office or business for their collection needs."
~ Michelle LaPorte
Assistant
Phillip E. Noel, M.D.
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"We would like to recommend the collection services of LRS, Inc.
We have retained their services and are impressed with the recovery of our accounts, as well as the professional manner with with they conduct their business."
~ Francis F. Manning
Administrator
Hamilton Medical Group
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